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Privacy and Personal Data Protection Policy

SCOPE AND PURPOSE

Any information shared by users through the “www.hangoutoludeniz.com” website during reservations, communications, requests, and other transactions, which may be considered personal data under the Turkish Personal Data Protection Law No. 6698 (“KVKK”), shall be processed within the scope of this Privacy and Personal Data Protection Policy (“Policy”).

The personal data collected may be processed, stored, and protected by BELCEKIZ OTELCİLİK VE TURİZM ANONİM ŞİRKETİ for the purposes of ensuring the proper functioning of the website, managing reservation and customer relationship processes, evaluating requests, processing payments, conducting customer satisfaction activities, providing information, carrying out sales and marketing activities, performing statistical analyses, and fulfilling legal obligations.

All users who visit the “www.hangoutoludeniz.com” website and benefit from the services offered through the website shall be deemed to have accepted the terms set forth in this Policy.

Although necessary security measures are implemented on the website, the complete security of data transmission over the internet cannot be guaranteed. Therefore, users are advised to exercise caution when sharing their personal data.

If a user voluntarily shares personal data that has not been explicitly requested by the Company, such data may not be evaluated within the scope of this Policy. For this reason, users are advised not to share sensitive personal data or special categories of personal data that have not been requested.

USE AND PROTECTION OF INFORMATION

BELCEKIZ OTELCİLİK VE TURİZM ANONİM ŞİRKETİ may request personal data such as name, surname, telephone number, e-mail address, reservation details, payment information, and similar information in order to provide its users with higher-quality and more secure services.

By analyzing visitor activities and user preferences related to the use of the website, anonymous and statistical data may be obtained to improve service quality. Such data is analyzed in a manner that does not directly identify users.

Information obtained from users may be used for the following purposes:

  • managing reservation processes,

  • providing customer support services,

  • evaluating user requests,

  • carrying out service improvement activities,

  • managing promotional and informational communications,

  • fulfilling legal obligations.

Personal data will not be shared with third parties, sold for commercial purposes, or used without authorization without the user's explicit consent. However, such information may be disclosed when required by law and upon lawful requests from authorized public institutions and authorities.

DATA SECURITY

The Company takes the necessary technical and administrative security measures to protect personal data. However, risks arising from internet infrastructure, system vulnerabilities, cyber-attacks, viruses, malware, and similar factors cannot be completely eliminated, and there remains a possibility that data may be accessed by unauthorized third parties.

The user acknowledges and accepts the risks associated with the use of the internet.

Bank and credit card information used during payment transactions is processed through secure infrastructures provided by the relevant payment service providers. The Company exercises due care to ensure the secure protection of users’ payment information.

PROCESSING OF PERSONAL DATA

All personal data is processed in accordance with the applicable legislation, particularly the Turkish Personal Data Protection Law No. 6698 (“KVKK”), in compliance with the principles of lawfulness, fairness, accuracy, and, where necessary, up-to-dateness.

Within the scope of the KVKK, users have the right to:

  • learn whether their personal data is being processed,

  • request information regarding the personal data processed,

  • request the correction of incomplete or inaccurate personal data,

  • request the deletion or destruction of personal data,

  • learn the third parties to whom their personal data has been transferred.

CONTACT

Company Name: BELCEKIZ OTELCİLİK VE TURİZM ANONİM ŞİRKETİ

Brand Name: The Hangout

Address: Çarşı Caddesi No:2, Ölüdeniz, Fethiye / Türkiye

Website: www.hangoutoludeniz.com

E-mail: reservation@hangoutoludeniz.com

Phone: +90 252 617 02 18

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